Policies

Our Guarantee

  • All our listings come with a money back guarantee that the items are as seen / as advertised.

 

Returns

  • If there are problems with your purchase, please let us know at sales@EdCoFineWoods.com within 14 days from receipt of your item. 
  • We will only refund the products as long as they have not been damaged or altered in any way.

 

Accepted payment methods

  • PayPal – (international) – we ship only to the PayPal address shown in the payment.
  • Visa, MasterCard, American Express through our secure payment gateway.
  • E-transfers sent to sales@EdCoFineWoods.com (please provide the password).
  • Wire Transfer (international) – we will send you a proforma invoice with the details after we receive the shipping information from you.
  • Canadian residents will pay HST / GST, as applicable.
  • All international sales: duties, taxes and all other associated fees are the responsibility of the buyer.

 

Combining

  • Please enter coupon code COLLECT for combining orders over multiple sessions. This will bypass the shipping cost by allowing you to choose the "Free Shipping" option at checkout and pay for the items only. We will invoice you for the combined shipping cost when you are ready to have the items shipped.
  • Items will be combined for 30 days maximum, or up to the maximum allowed weight (usually 30 KG).
  • Please note that we cannot combine any longer once a payment is received.
  • * all orders will be cancelled if the transaction is not finalized within 7 days from the date of the invoice.

 

Prices are subject to change without notice. 

  • We reserve the right to limit quantities available for sale or sold. We reserve the right at any time to reject, correct, cancel or terminate orders. 
  • If the price of any product you order was incorrectly displayed on our Website, we will provide you with an opportunity to place an order at the correct price.

 

We do not offer local pickup services.